Are you using security questions and passwords to protect your customers’ financial accounts? If so, hear this:

It may only be a matter of time before your customers take their business to another bank.

When it comes to banking, security is edging out other factors as the top reason for choosing a bank. A 2015 report from Telstra Global reveals the significant link between security and choice of institution. More than half of U.S. consumers cite the security of their personal information as the most important criteria when choosing a bank. In addition, two-thirds of U.S. consumers believe that biometric authentication is more secure than passwords.

Clearly, an emphasis on mobile authentication has the potential to attract and retain customers.

It’s time to take voice biometrics to the front lines.

Voice biometrics provides stronger protection than passwords, PIN numbers, and security questions. It also cuts the authentication time in half and increases customer satisfaction thanks to a more efficient process.

VoiceVault’s ViGo platform is a mobile voice biometric identity verification solution with a 99.99 percent verification success rate. Offer it to your customers as added security protection for mobile app login, transaction authorization, or as a convenient alternative to passwords. Just a few seconds of speech is all it takes to provide the robust security solution your customers are looking for.

It’s also incredibly easy to install, maintain and manage, with Amazon Web Services hosting included right out of the box. ViGo fits in easily with your existing Android and iOS apps—no IT department required.

To find out how easy it is to enhance your bank’s mobile-based authentication with ViGo, click here.


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