Take the Hassle Out of Authentication
Eliminate cumbersome authentication methods within an IVR, and empower agents with the confidence that the customer they are speaking to has been biometrically verified.
Proven in benchmark testing of 10 million calls to detect 99.98% of fraudulent attacks, Verint VoiceAuth offers better defense against fraud than PINs or static security questions. This includes the use of voice recordings of legitimate account holders (replay attacks), social engineering, brute force, credential sharing, phishing, vhishing and hacking.
Verint VoiceAuth’s core biometric engine, VoiceVault Fusion is currently utilized in over 40 countries and has secured billions in US dollars.