This Privacy Policy covers VoiceVault’s treatment of personal information that VoiceVault gathers when you are on the VoiceVault website (“the site”) and when you use VoiceVault services.

What information do we collect?

We may collect the following types of information:

  • Cookies – When you visit VoiceVault, we send one or more cookies to your computer or other device. We use cookies to improve the quality of our service, including logging in to the service, storing user preferences, and tracking your web page visits. We may also use cookies to personally identify you so that we can understand each individual visitor’s actions on our website. VoiceVault may identify you personally based on links you have clicked in emails or information you have submitted in online web forms and associate this information with VoiceVault cookies. VoiceVault will never sell your page view visits to any third parties. If you feel that any personal information about you that has been collected and stored by might be wrong, or you would like for us to remove you from our systems, please notify us at so that we may correct or delete the information.
  • Log information – When you access VoiceVault via a browser, application or other client our servers automatically record certain information. These logs may include information such as your web request, your interaction with a service, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify you, your browser or your account.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To improve our website – we continually strive to improve our website offerings based on the information and feedback we receive from you
  • To improve customer service – your information helps us to more effectively respond to your customer service requests and support needs

How we use cookies

Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognise your browser and capture and remember certain information.

We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Mobile Privacy Policy

In addition to the site, VoiceVault’s Mobile Privacy Policy governs your use of software applications for mobile devices created under the ViGo and VIM product solutions.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the form below.