Study-Shows-Sharp-Spike-in-Biometric-Payment-Adoption

Study Shows Sharp Spike in Biometric Payment Adoption

The recent explosion in cybercrime has forced business leaders across all vertical markets to seek stronger methods of identity verification during transactions.

One technology that is receiving a great deal of attention right now is biometric identity verification. According to a new study from Juniper Research, the total number of mobile payments authenticated by biometrics will increase to 2 billion in 2017. This is a massive biometric payment adoption increase from the 600 million payments that were authenticated with biometrics last year.

What’s more, the mobile biometrics market will continue growing at a compound annual growth rate of 29.3 percent through 2022, which is further evidence of its rising popularity. So if you are just now considering biometrics, rest assured — your company will not be the only one using it.

Why is biometric authentication suddenly so popular? Once seen as a new and unproven technology, biometric identity verification has become much more commonplace. This is due to the proliferation of technologies like Apple Pay, Samsung Pay and Android Pay. This year, 60 percent of all smartphone models will ship with embedded fingerprint sensors.

So, are you considering moving forward and adopting biometric payment authentication? If so, it’s important not to rush into an installation. There are several foundational elements that need to be in place in order to have a successful authentication system — like user experience (UX), interoperability, security, modality performance and privacy. These points make up the Five Factor Framework, a system developed by Oxford University and Mastercard for financial service providers. These points can be universally applied to any industry.

VoiceVault has a tremendous resource section, offering developers guidance and support for voice biometric identity verification.

To get started, click here.

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Fraud-Prevention-Blacklists-Are-a-Bad-Idea

Fraud Prevention Blacklists Are a Bad Idea

Fraud and identity theft remain two of the biggest problems facing consumers today. Last year, for instance, both cost consumers over $16 billion. Altogether, about 15.4 million consumers were impacted — an increase of 16 percent from 2015.

In an effort to reduce both identity theft and fraud, some companies are now experimenting with preventative “blacklists.” These lists are designed to automatically flag and block suspicious customer names, email addresses, accounts and mailing addresses.

It may seem like a natural fit to use voice biometric identity verification as part of a blacklisting strategy. Unfortunately, though, it’s not that simple. And here at VoiceVault, we do not support the practice of blacklisting.
The main reason why blacklists are not advisable is that fraudsters have already found a way to bypass them. Fraudsters are now calling random consumers, tricking them into making a statement and recording their voices. These stolen voice samples can be used to create fraudulent transactions. Then, when innocent victims go to make normal transactions, they are in many cases being denied because their voice is blacklisted.

So as you can see, blacklists can actually do more harm than good for customers. Instead of creating a blacklisted database, the safer and far more effective alternative is to ask customers to use voice biometric identity verification when signing up for services. VoiceVault, for instance, is specifically engineered to identify and block voice recordings. So if a fraudster attempts to use a spoofed voiceprint during a transaction, it will be picked up immediately and the caller will be denied access.

Voice biometric identity verification, it should be noted, can also be used alongside additional identity verification technologies like facial or fingerprint scanners, passwords and security questions for enhanced security.
To learn more about voice biometrics, click here.

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Does-User-Aging-Impact-Voice-Biometric-Authentication

Does User Aging Impact Voice Biometric Authentication?

Have you ever had a conversation with someone that you haven’t spoken with in many years, and thought their voice sounded different? As it turns out, it probably was.

The vocal system — comprised of the vocal and nasal tracts — are directly supported by the lungs, nervous and hearing systems. Altogether it takes between 70 and 100 muscles to make a sound. As these systems change over time, they alter the speed and volume of a person’s voice. A common example is hearing loss, which can cause a person to speak much differently than they typically would.

Research shows that between the ages of 48 and 68, the voice will actually dip in frequency. And between the ages of 68 and 98, it rises again.

Aging presents one of the top challenges for developers when designing voice biometric authentication systems. Unlike fingerprints, which do not change with time, voice biometric systems need to account for all of the different variables that can impact user authentication.

VoiceVault’s voice biometric engine, was specifically designed to account for voice changes over a prolonged period. This is possible because VoiceVault measures many different aspects of a user’s voiceprint — like the average pitch of their voice, the speed which they talk and the amount of time between sounds.

This intelligent system is even able to take into account daily fluctuations in users’ voices. For instance, if a user loses his or her voice or comes down with a cold, that person will still be able to log in as they would if they were sounding normal.

To learn more about voice biometrics, click here.

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secure google glass 2.0 with voice biometrics

Secure Google Glass 2.0 with Voice Biometrics

Google Glass is back after a two-year hiatus. And this time, it’s being re-packaged as an enterprise wearable.

This version, Google Glass 2.0, contains many improvements like a longer battery life, improved resolution (at 8 megapixels), a stronger processor, faster WiFi speeds and even an indicator for recording videos.

Perhaps the biggest improvement, though, is the fact that the device’s processor can now be removed from Google’s headset and used with other types of eyewear. This makes Google Glass much more conducive for enterprise use, especially in factories where employees have to switch between different types of eyewear throughout the day.

But the product’s removable nature also presents a security challenge for companies that are using it. The easier a product is to take apart, the more likely it is to get lost or stolen —especially in busy manufacturing environments where employees are liable to leave pieces hanging around on desks and near equipment.

If an unprotected Google Glass headset were to fall into the wrong hands, it could allow the user easy access into restricted applications or resources — opening the doors to many different types of risk, ranging from intellectual property theft to physical damage.

VoiceVault’s ViGo Wear allows developers to protect Google Glass with a custom-designed visual or audio interface for registrations and logins. With the help of ViGo Wear, users can log into their Google Glass 2.0 systems using their unique voiceprint. It simply requires reciting a short digit or word-based phrase.

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America’s-Guard-is-Still-Down-With-Identity-Theft

America’s Guard is Still Down With Identity Theft

You would think that by now, after years of seeing cybersecurity updates in the headlines, most consumers would have a basic understanding about how to stay safe online and from identity theft.

Unfortunately, this does not appear to be the case.

According to a new study from Experian, half of the consumers that were polled think they will never experience identity theft because a poor credit limit makes them unappealing targets.

What’s more, a quarter of consumers have shared their credit card number or personal identification number (PIN) with friends and family members. And 20 percent would allow a friend or family member to use their personally identifiable information to get a job or credit.

These are just a few of the troubling statistics that appear in the report. For instance, 66 percent of respondents believed that the threat of identity theft will diminish over time after personally identifiable information is stolen.

Only 44 percent of respondents knew that the risk of identity theft can last for a lifetime.

Plus, the study shows that most consumers find the task of monitoring their financial services so challenging that they only rely on banks and credit card companies to catch fraudulent activity.

You may not have the power to change your customers’ minds about cybersecurity risks, but you do have the power to make identity protection fast and convenient for them.

One way to accomplish this is to supplement your mobile application, website and contact center with biometric identity verification solutions like voice, fingerprint, iris and face scanners. It is recommended that businesses implement a variety of these technologies, so that customers have several options to choose from.

To learn more about voice biometric identity verification, click here.

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Mobile-Devices-Are-a-Top-Threat-to-Enterprise-Security

Mobile Devices Are a Top Threat to Enterprise Security

Rest assured, your employees are using smartphones and tablets at work whether you have a “bring your own device” policy or not. Mobile devices are the fastest and most convenient way to chat, search for information and communicate with team members.

Unfortunately, they can also be considered a top enterprise security threat based on the findings from a study conducted by Dimensional Research.

Of the 412 enterprise security leaders that were questioned in the survey, 64 percent don’t believe that their organization has the security software to stop a cyberattack on their mobile devices.

Here are some other terrifying statistics from the study:

  • 20 percent of companies have been victims of a cyberattack through their mobile devices, while 24 percent have no idea if they have been compromised.
  • 94 percent of security professionals claimed they expect a cyberattack on their mobile devices within the next 12 months.
  • 97 percent believe that cyberattacks through mobile devices are increasing.

Unfortunately, there is a big disconnect occurring here.

Respondents appear to be well-aware that their companies aren’t taking mobile security seriously enough, with over half indicating that their company hadn’t used a mobile security solution. And yet, little is being done to change this.

One reason for this is a lack of resources. 53 percent of respondents claimed they could not afford strong security solutions. Other organizations may have a lack of executive awareness or support, an unwillingness to change or concerns about implementing a mobile security policy that would restrict and alienate workers.

Voice biometric identity verification is one cost-effective, and easy technologies that can help enterprises improve mobile security.

“Voice is a unique biometric,” explained VoiceVault EVP of Sales and Marketing Julia Webb during a recent Biometric Authentication podcast. “Unlike other biometric voice can be used anywhere there is a microphone, which makes it inexpensive to deploy. And it can be just as accurate as other biometric technologies such as EyeVerify, which was recently acquired by Alibaba, or even [Apple’s} Touch ID. And all we need is a small amount of speech in order to authenticate an individual.”

Want to learn more about mobile voice biometric identity verification? Try our free developer trial today!

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Still Using Passwords

Still Using Passwords?

According to a recent report from Verizon, weak and stolen passwords are still a leading factor in enterprise data breaches. In fact, the odds of getting hacked via password are greater than any other method.

Does this mean you should immediately migrate away from passwords? It may be unrealistic to suggest this, as your users may still prefer using them on their devices.

While passwords may not be going away any time soon, though, your company can at least start looking for new ways of fortifying them so that they cannot be easily exploited by hackers.  It’s possible, for instance, to layer additional security technologies alongside passwords — one being voice biometric identity verification.

What should you do if your business isn’t quite ready for voice biometrics?

Here’s something to look into:

Researchers at Carnegie Mellon University and the University of Chicago have created a new tool that takes passwords and compares them to a large database of codes that have been made publicly-available from leaks.  This tool will scan a password to make sure it hasn’t been used by a user on another website, and it will make sure that the password does not follow a common pattern. As Forbes explained, the tool also checks passwords against common dictionary terms.

Of course, we can speculate that in time hackers will find a way to use this new tool to break more complex passwords. But in the meantime, it should suffice as a quick fix while your organization considers integrating more advanced security measures.

When you’re ready to give voice biometrics a try, head over to VoiceVault’s demo section where you will find free trials of our software.

To get started, click here.

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Study Highlights Alarming Power of Financial Malware

Study Highlights Alarming Power of Financial Malware

Financial institutions are now facing an uphill battle in the war against cybercrime. According to a new study from Symantec, the malware that hackers are using to target financial institutions has gotten extremely dangerous.

“As we had predicted in 2015, we saw an increase in attacks against corporations and financial institutions themselves during 2016,” stated Candid Wueest in the report. “With more than 1.2 million annual detections, the financial threat space is still 2.5 times bigger than that of ransomware.”

Here are some additional items of interest from the report:

  • Ramnit was the most active financial Trojan last year. It was responsible for 38 percent of [nefarious] activity.
  • At least 170 mobile applications were targeted for credential stealing.
  • Financial institutions in the U.S. were targeted the most out of any other country.

The report also mentioned social engineering as a major threat that financial companies are now facing. Hackers are now going to great lengths to spoof employees into surrendering sensitive information.

In light of this report, financial companies should strongly consider building advanced authentication tools into the framework of their digital applications and contact center communications systems.

We encourage financial companies to take a multifactor approach to user authentication by implementing a variety of different security technologies. This should include both traditional and biometric systems. For instance, passwords and personal identification numbers (PINS) could be offered alongside voice biometric, iris, face and fingerprint readers.

Why use a multifactor strategy? There are two major benefits: It provides an extra layer of security for users, and it’s more convenient.

To learn more about VoiceVault’s approach to security, click here.

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Experience the Power and Flexibility of Fusion 9 from VoiceVault

Experience the Power and Flexibility of Fusion 9 from VoiceVault

The cybersecurity landscape has changed dramatically in recent years, as attacks have increased both in volume and sophistication. As such, the need for advanced user authentication has never been greater.

Despite this, many organizations continue to protect user accounts with outdated and inefficient authentication technologies like passwords and personal identification numbers (PINs), both of which are ill-equipped at stopping targeted and persistent attacks.

Fortunately, it’s getting a lot easier for the average business to upgrade to powerful voice biometric authentication systems, for extra security during money transfers and account logins.

Today, for instance, VoiceVault released a new version of its leading voice biometric engine, Fusion 9. It’s the most flexible, secure and cost-effective engine from VoiceVault to date.

In Fusion 9, customers can choose from hybrid, on-device and cloud-based deployment models. Plus, there are new biometric modes (Cryptocode and CRDate) for added protection against new threats like synthetic speech attacks.

Other exciting updates in Fusion 9 include a new, expanded UI portal with detailed transaction reporting and location services, audio playback and viewing and a full suite of administrative controls for adding users, language packs and configurations.

Businesses can also utilize Content Addressable Storage (CAS), which grants full control over its binary data storage in filesystem, database, Amazon S3 and more. These controls make it possible to duplicate, encrypt and migrate data between storage systems — allowing for significant cost reductions.

“As news feeds today are constantly filled with reports of data breaches, malicious cyber-attacks, biometric spoofing attempts, and synthetic speech attacks, VoiceVault is excited to launch VoiceVault Fusion 9 raising the bar against these anticipated threats,” stated Julia Webb, Vice President of Sales and Marketing. “With the ability to seamlessly integrate with other authentication factors, VoiceVault Fusion 9 continues to set the standard for voice biometrics in demanding consumer applications.”

Want to learn more about Fusion 9? Contact us today via the form below.

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Banks-and-Fintechs-Use-Multifactor-Authentication-to-Reduce-Operational-Risks

Banks and Fintechs: Use Multifactor Authentication to Reduce Operational Risks

Over the last year or so, there has been a significant uptick in the number of financial institutions leveraging disruptive financial technology (fintech) services. Third party fintech providers are now streamlining everything from payment processing and lending to wealth management.

As these two industries continue to merge, though, cybersecurity is quickly becoming a growing concern to U.S. policymakers and regulatory agencies. Just recently, for instance, a group of business leaders from the fintech industry travelled to Washington, D.C. for a series of important discussions with the Federal Reserve Board (FRB), Consumer Financial Protection Bureau (CFPB), Office of the Comptroller of the Currency (OCC) and Federal Deposit Insurance Corporation (FDIC).

While cybersecurity wasn’t the only topic that was discussed, it was a big one.

According to The Hill, U.S. regulators are worried about operational risks associated with the use of novel technologies in financial settings. As such, regulators and policymakers expect financial institutions to “meet high standards for the due diligence and monitoring of their third-party service providers, especially around cybersecurity and data security.”

Of course, identity verification is a major piece of the cybersecurity puzzle for banks and fintechs. And one way that companies can strengthen authentication and reduce fraud is to embed multifactor security options into their applications — providing extra security options beyond traditional passwords and personal identification numbers (PINs).

While this may sound difficult, it can be easily accomplished by working with a company like BioConnect, a VoiceVault partner and creator of the BioConnect Identity Platform which supports a range of enterprise-grade biometric technologies including face, fingerprint and iris scanners. The BioConnect Identity Platform also utilizes VoiceVault’s cutting-edge voice biometric identity verification technology. Fintechs can use the BioConnect Identity Platform to obtain simple, user-friendly and highly-secure user identity verification.

“Ease of use, security and fraud reduction are major drivers as to why we’re seeing changes to identity verification within every day, run of the mill banking applications,” stated Bianca Lopes, Vice President of Strategic Marketing and Global Alliances for BioConnect. “VoiceVault has a brilliant track record and a sound voice recognition technology that will provide enterprise clients with ease of use, scalability and ultimately, greater choice by being a part of the BioConnect Identity Platform.”

To learn more about BioConnect, click here. To learn more about VoiceVault, click here.

 

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