Your company is a mobile education provider that has the potential to be a major market disrupter in its industry. That’s because your application can streamline learning in a way that is highly convenient for active end users, and affordable too.

The only problem is that you’re lacking one critical element: a security solution capable of ensuring that customers are in fact who they claim to be when using your product. Since your business operates almost entirely online, and you don’t meet customers face to face, your company is highly susceptible to fraud.

Voice biometric identity verification is one technology that can streamline the end-user authentication process and ensure a high level of end-user integrity.

Here are three reasons why voice biometrics is a great fit for the mobile education industry:

  1. Impossible to imitate: One major challenge that developers face when integrating security solutions into mobile education software is that it’s hard to prevent end users from imitating other identities. For instance, passwords and user names cannot prevent people from logging in and completing course work under someone else’s name. A voice biometrics engine, however, uses both behavioral and physiological characteristics to determine whether a voice print is accurate; in other words, it takes into account both a unique voice print and other factors such as tone and accent.
  2. Works quickly: Developers know that they cannot sacrifice speed and efficiency in their mobile applications, as these two critical factors are what typically drive customers to mobile education in the first place; simply put, users don’t have the time or patience to waste entering security credentials every time they access an application. Using voice biometric authentication only takes a few seconds at a time, and does not require typing any information or answering any questions; all an end user has to do is recite a simple phrase.
  3. Mobile-friendly: Voice biometrics is mobile-friendly in that it can work over just about any smartphone or tablet, using a device’s built-in microphone. It’s capable of being built directly into an application, too. This was a major selling point for one company, Aceable of Texas, that decided to partner with VoiceVault to secure its mobile drivers’ education and defensive driving solutions. Aceable needed a solution that could integrate directly with its mobile application so that customers did not have to use a standard Web browser to access their service.

By partnering with VoiceVault, Aceable was able to achieve its goals and realize its advanced security needs while still maintaining its mobile-first mentality.

Read the Case Study

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