Financial institutions are now facing an uphill battle in the war against cybercrime. According to a new study from Symantec, the malware that hackers are using to target financial institutions has gotten extremely dangerous.
“As we had predicted in 2015, we saw an increase in attacks against corporations and financial institutions themselves during 2016,” stated Candid Wueest in the report. “With more than 1.2 million annual detections, the financial threat space is still 2.5 times bigger than that of ransomware.”
Here are some additional items of interest from the report:
- Ramnit was the most active financial Trojan last year. It was responsible for 38 percent of [nefarious] activity.
- At least 170 mobile applications were targeted for credential stealing.
- Financial institutions in the U.S. were targeted the most out of any other country.
The report also mentioned social engineering as a major threat that financial companies are now facing. Hackers are now going to great lengths to spoof employees into surrendering sensitive information.
In light of this report, financial companies should strongly consider building advanced authentication tools into the framework of their digital applications and contact center communications systems.
We encourage financial companies to take a multifactor approach to user authentication by implementing a variety of different security technologies. This should include both traditional and biometric systems. For instance, passwords and personal identification numbers (PINS) could be offered alongside voice biometric, iris, face and fingerprint readers.
Why use a multifactor strategy? There are two major benefits: It provides an extra layer of security for users, and it’s more convenient.
To learn more about VoiceVault’s approach to security, click here.