Identity verification has always been a tricky issue for mobile instant messaging (IM) applications. This is due in large part to the very nature of text messaging, which is a communications medium designed with speed in mind. Simply put, end users engage in text messaging because they don’t want to spend time talking on the phone.
It follows, therefore, that such users would likely leave their IM app open to enable quick engagement with their contacts, making traditional security measures like passwords and PINs unlikely security solutions.
This is a recipe for disaster, particularly for enterprises that allow employees to transmit sensitive data regularly among each other via text message. In the case of mobile theft, a criminal could easily gain access to stores of unsecured information located in the application.
Voice-based mobile identity verification is a solution to this problem. Recently, for instance, Tencent Technology updated the latest version of its WeChat mobile application to support voice-based security on its mobile application. Now, end users can verify their identity themselves using a unique voiceprint on an authentication screen prior to using the app. It’s a great step forward for the voice biometrics industry, as this could open the floodgates for mobile messaging providers looking to enhance security.
Unlike passwords or PIN numbers, the solution is ultrafast and only takes a few seconds to load. End users can log in securely and move about the application freely once the biometrics engine authenticates them.
Moving forward, expect that other leading mobile applications will adopt voice biometric authentication as a trusted and efficient method of validating end user identities.
You can learn more about the benefits of voice biometrics by clicking here.