Consumer trust in usernames and passwords for digital identity verification purposes finally appears to be eroding, a study from Accenture shows. 77 percent of digital consumers, in fact, claimed in the Accenture report that they would be interested in alternative online identity verification solutions.
Why are digital consumers tiring of passwords? Sixty percent of respondents surveyed claimed that usernames and passwords are cumbersome to use. We’ve all experienced the pangs of typing in the wrong credentials, for instance, and getting locked out of our accounts. It’s a frustrating and time-consuming process.
Further, consumers are also worried about issues related to identity—and device—theft and, therefore, want access to a more robust form of identity verification. Usernames and passwords have proven to be highly susceptible to unauthorized third-party break-ins.
One viable alternative to usernames and passwords is biometric identity verification, that is, using a unique, personal identifying characteristic to gain entry into a mobile device. As the report shows, 58 percent of consumers plan to use a form of biometrics—such as a voice, finger or retina scan—within the next year.
It should be noted that out of all of the digital biometric identity verification solutions available for mobile devices and applications, voice biometrics is the most secure. In fact, it’s just about impossible to spoof a voiceprint based on the fact that it measures a wide range of physical and behavioral end-user characteristics.
Further, voiceprints are very convenient; an end user simply has to speak a phrase or series of digits into the microphone of a device in order to use it. A mobile voice biometric identity verification solution like ViGo by VoiceVault can work on any device, regardless of make or model.
Click here to learn more about ViGo.