You take mobile identity verification seriously in your enterprise. For this reason, your company is looking for a cost-effective, easy-to-access security solution when logging into company applications over mobile devices.
For this reason, voice recognition software is great. But here at VoiceVault, we preach to all of our customers just how imperative it is to invest in multi-factor security when using it. Here are some of the reasons why your mobile identity verification solution needs to be backed up by a multi-factor approach:
1. Voice biometrics will sometimes be inappropriate: Face it: not every situation will allow you to use your voice to unlock your phone. This is one of the most common questions that customers ask us about the product. Sometimes, an operation will call for complete silence when logging into your device. Therefore, it’s important to have an override in place such as a security key or password that will allow you access without speaking into your mobile device.
2. Voice biometrics are a bit sensitive: Best practices when setting up your mobile identity verification software call for installing it in the type of environment you will be using it in. That’s because the software will take this into consideration when you use it. For instance, if you are a working in a quiet office you do not want to set up your solution in a construction zone where it is noisy or the system could be tricked when you try to log in. This could cause some minor log in issues and so having a multifactor approach will help allow easy access should you be denied.
3. You need risk management: Have at least three factors in place in case your voice biometric system fails and your second-factor security solution should become compromised. The likelihood of all three steps being broken is unlikely—but one or two could potentially become unlocked. Your data is too sensitive to rely on any one solution.