How VoiceVault’s Unique Adaptation Process Ensures Speedy and Accurate Mobile Security

It’s not easy to find a voice biometric identity verification solution for an enterprise that is both highly accurate and efficient. But these two critical elements go hand in hand. If you sacrifice the quality of the voice biometric engine to increase the speed of use for workers, the rate of false rejects—in which authorized end users become locked out of an application—can increase. As a result, productivity can be hindered and user frustration can reach an all-time high.

So, why do many voice biometric engines have such high rates of false rejects? A lot of the times this occurs because voice biometric recorders are highly attuned to picking up an end user’s specific voice—to the point where even a small change in the user’s mood or voice could affect the reading. Additionally, the recorder could pick up external environmental noises that could lead to false rejects.

VoiceVault solves this problem through a unique voice biometric adaptation process where end users update their voice prints periodically in order to reflect changes in their environment and behavior. By updating voice prints, end users can teach the biometric engine to be more knowledgeable to changes in their own voice, or environment. For instance, a user would simply record a voice print at home where it is quiet and then again in his or her busy work atmosphere. This is a quick and easy way of preventing the biometric engine from falsely rejecting voice prints, which reduces the overall time needed for a security check in.

Interested in learning more about VoiceVault’s unique voice biometric identity authentication process? Click here to read our white paper.

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Three Ways to Relieve Your Mobile Security Anxiety

New research from the Ponemon Institute and IBM shows that the cost of a data breach is on the rise, up to $145 per each lost record. This represents an increase from $136 in 2013. Ultimately, each company that is affected has to pay about $3.5 million.

But the cost of a data breach extends far beyond the initial financial loss for a corporation. It can take years for a company to regain consumer trust after such an incident.

When looking for ways to bolster your company’s digital security and mitigate the likelihood of a breach occurring, a critical place to start is with your mobile endpoints. Mobile devices are one of the leading causes of security infiltrations for corporations due to the fact that so many employees are now utilizing BYOD services. And as an IT executive, this can cause a tremendous amount of anxiety.

Here are some helpful ways you can relieve your mobile security anxiety and create a safer way of storing information in your enterprise:

Use the cloud: IT managers can leverage the cloud to better understand how end users interact with company data. With a cloud-based API, IT technicians can see exactly who is accessing company information and when. In doing so, if a suspicious end user is discovered, the account in question can be suspended and the security credentials can be revoked until more information is discovered.

Stay on top of security updates: Companies need to continually install regular security updates on end user applications as software needs to be constantly patched and updated in order to prevent fraudsters from entering and accessing sensitive information. To speed up time, companies can use the cloud to provision large amounts of end user updates at once in your organization, instead of having to do it manually.

Invest in voice biometrics: Investing in a voice biometric identity verification solution will ensure that only authorized end users gain access into an application. When used in conjunction with other mobile multifactor security elements like passwords and security questions, voice biometrics can be one of the most secure ways to authenticate mobile end users since it is virtually fail proof and unlikely to be compromised.

For more information about how VoiceVault can reduce your mobile security anxiety with its robust voice biometric security software, click here.

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Growing BYOD Movement Poses Big Security Challenges for Corporations

The global bring your own device (BYOD) movement is quickly growing in popularity. In fact, a new study from Gartner shows that, by 2017, half of employers will require employees to supply their own mobile devices in the workplace.

From a financial standpoint, allowing workers to log into databases and applications using their own smartphones and tablets can save a lot of money because IT departments won’t have to foot the bill for new hardware. But it also opens the door for security risks like network malware and data breaches, since IT departments often have little to no visibility into how employees are using or securing their phones.

As the BYOD movement progresses, the number of mobile user endpoints will continue to proliferate. The only way to ensure digital security as this happens is to protect corporate data—not individual employee devices. One of the best ways to do this is with a cloud-based voice biometric security solution.

Using the cloud, IT managers can control who has access to end-user accounts. This way, if an account is compromised, access to that account can be revoked immediately from a remote location. This also helps protect against internal fraud. With the cloud, IT managers do not have to worry about lower-level employees or independent contractors gaining access to restricted information. And when an employee is terminated, account privileges can be withdrawn.

Additionally, the voice biometric solution ensures that only authorized users can log into an account. An end user simply recites a phrase that appears on the screen and then enters a mobile multifactor security element, like a password or security question, and access is granted. An employee that fails to pass the voice biometric test will be denied entry.

Click here to learn how VoiceVault, a provider of voice biometric software, can help safeguard your enterprise from BYOD security threats.

 

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Three Frightening Mobile Security Statistics That Will Make You a Believer in Voice Biometrics

Picture this: After work, your employee picks up his smartphone and downloads a game. Unfortunately, he didn’t check reviews to if the game is safe. Now, his phone is infected with malware. And tomorrow morning, he will use the same phone to access your corporate database containing the information of about 10,000 customers.

The reality is that when workers use personal devices for work-related information, they aren’t always focused on keeping their company safe. Most low-level workers do not stay awake at night wondering whether their company will get hit with a data breach. This is where momentum for the BYOD movement stalls—at the security wall. Here are three frightening facts about mobile security that confirm the necessity for mobile device protection beyond passwords and the like (think voice biometrics):

  • 40 percent of mobile users don’t password-protect their phones: Having to take the time to enter a password when logging into a device is time-consuming, and can result in a user getting locked out. As a result, many people choose to bypass this security step altogether, taking mobile security seriously only after they are hit with a data breach.
  • 51 percent of mobile users connect to unsecured wireless networks on their smartphones: Employees often utilize free Wi-Fi in coffee shops, libraries and airports. Unfortunately, these networks are not typically protected—meaning that a third party can snoop in on device activity and steal sensitive information.
  • 67 percent of employees use personal devices at work regardless of the office’s BYOD policy: IT managers need to take mobile security into their own hands and grant access to sensitive information from a single location using the cloud. This way, even if an employee uses a device at work, they won’t be able to cause any harm to the data they extract.

Click here to learn about how VoiceVault, a provider of voice biometric identity verification, can help alleviate your mobile security concerns and make your enterprise a safer place.

Download the Mobile Voice Biometrics White Paper

Or download the ViGo, Mobile Voice Biometrics, Demo App
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Looking to Migrate Away From Paper? VoiceVault Can Help

Your employees spend all day working on laptops, desktops and mobile devices. Why then, is your company still using paper to authorize transactions? Are you looking to migrate away from paper?

An increasing number of companies are successfully making the digital migration and are doing away with paper transactions once and for all. Consider the savings that this can afford. Paper can easily get lost or destroyed, is prone to theft, and expensive to purchase and maintain. It makes a lot more sense to use a tablet and store information in the cloud than to store reams of paper in a back-office filing cabinet.

Eliminating paper transactions will also protect your company against fraud. While an ink signature can be forged, voice biometric identity verification for a mobile device is completely secure. By reciting a short phrase into a tablet, a user can sign a document electronically using a voiceprint. VoiceVault offers a robust voice biometric identity verification solution for mobile devices and call centers. Its new ViGo solution is built with open standards, meaning its security feature can be built right into the framework of a proprietary app and used as needed for the purpose of not only verifying customer identities, but also locking mobile devices and applications. This further means that ViGo is incredibly easy to install across a global network. Packages are sold in bundles, so all a developer has to do is purchase a set amount and distribute licenses to end users as needed.

This solution is also ideal for remote businesses or companies that require documentation to be shipped over long distances. Instead of sending sensitive information in the mail, a voiceprint can replace an ink signature. Interested in learning more about how VoiceVault can help you migrate away from paper? Click here.

 

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Not All Cloud Based Biometric Solutions Vendors Are Created Equal

When selecting a vendor that is offering cloud-based biometric hosting services, it can be hard to look past enticing uptime guarantees and stellar service-level agreements (SLAs). But you need to be vigilant about whether you are getting the whole picture before deciding on a partner.

Here are three things you should do during the decision process:

  • Thoroughly inspect your SLA: A 99.999 percent system uptime guarantee sounds great, but gather your legal team and dig into the verbiage of the contract to specifically determine what the 99.999 percent covers. This way, you will know your responsibilities in the event of a security breach or unplanned system downtime.
  • Ask to tour the vendor’s facility: Don’t hesitate to request a tour of your vendor’s data center with your IT team, which will be able to provide critical analysis as to how data is stored and managed. The more research you do on the vendor’s network infrastructure, the better you will feel about choosing to partner with that vendor.
  • Make sure the vendor’s product is secure: Take a deep dive into the biometric application’s construction to make sure it is securely built and safe to integrate into your platform. VoiceVault’s ViGo software is hosted using the Amazon Web Services (AWS) Virtual Private Cloud. It is, therefore, compliant with the most up-to-date data protection and security protocols and standards available. The solution also comes with no external access, which adds to the safety of the product. Web developers are instead given access to a Web-based API that comes with HTTPS security through SSL 3/TLS 1.1 software.

Additionally, VoiceVault uses a third-party Vendor Application Security Testing (VAST) program built by Veracode. VoiceVault is certified CWE/SANS Top 25 and OWASP Top 10 scans, which is the most stringent level of security used by top financial organizations.

Click here to learn more about how VoiceVault is a safe voice biometric solution for your company to use.

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How VoiceVault Sets the Voice Biometrics Standard

Customers across the globe have come to recognize VoiceVault as the go-to source for mobile voice biometric identity verification software. Setting the voice biometrics standard with its unified approach to programming, VoiceVault is capable of bolstering digital security in a cost-effective manner with little or no CAPEX or OPEX.

Here are some other ways VoiceVault’s ViGo solution is raising the bar in the mobile security industry: It’s all about the voice: The beauty of VoiceVault’s approach to biometrics is that it is 100 percent focused on voice recognition software. Users can focus on multi-factor security elements such as passwords and security questions, or they can bypass these antiquated methods in favor of the simpler voice-activated solution. This keeps the process simple, as users do not need any training to leverage it.

99.9 Percent Success Rate: Right now, many vendors across the biometric industry are choosing to sacrifice high success rates in favor of more efficient speeds. This is dangerous as it leaves the opportunity for unauthorized users to gain access to exposed end points. End users require the most security they can get for as little cost as possible, and ViGo delivers this.

FIDO member: As a member of the Fast Identity Online Alliance (FIDO), VoiceVault is taking an active role in sculpting a new era of online user authentication. ViGo helps businesses reduce their reliance on passwords with its open and interoperable software, and in doing so provides additional options for strong authentication.

VoiceVault is currently represented in over 40 countries across the globe, and is supported by millions of end users. Its software has helped secure billions in mobile app-based monetary transfers over the Web. For more information about how VoiceVault is setting the standard in this new era of digital security, click here.

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Three Tips for Easing Your Company’s Transition into Mobile Identity Verification

Before you make any changes to your BYOD policy and implement voice-based mobile identity verification, first think about your employees. Employees can be sensitive about changes that affect mobile devices, especially if they have been abiding by the same practices for years. Here are some recommended practices to follow to ensure a smooth transition into voice-based mobile identity verification:

1. Inform your employees: Let end users know that biometrics is becoming widely adopted, is safe to use and is designed with their best interests—and the company’s—in mind. The best way to handle this is to have a workshop to discuss upcoming security changes. During this time, you can request feedback, talk about best practices and address any concerns that arise.

2. Give your workers a choice: Some workers might have different preferences when it comes to mobile identity verification. Some, for instance, might be hard of hearing or uncomfortable about speaking. Let them know that if they do not want to partake, multi-factor security is still an option. Different security elements such as passwords, digital patterns and security questions can also be used instead of voice biometrics.

3. Consider the amount of prep work that will be required: One of the best things about VoiceVault’s new ViGo solution is that you can onboard thousands of users almost instantly over a single Web browser. You can avoid testing procedures altogether, and user devices can be easily integrated. Let your end users know that that no ongoing training will be required, as changes are simple to use.

For more information about how VoiceVault can help you ease the burden of your mobile identity verification transition, click here.

 

Download the Mobile Voice Biometrics White Paper

Or download the ViGo, Mobile Voice Biometrics, Demo App
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Pre-loaded Malware Discovered on New Android Devices

So, you’ve just bought a new mobile device and you are ready to get started making calls, sending text messages and watching movies. But before you do anything, STOP! Your device could already be infected with malware.

Sources indicate that certain mobile devices are now coming embedded with malicious malware disguised in applications such as Netflix. There have been multiple phones identified to have pre-installed software disguised as normal applications but that actually serve as portals to cyber criminals located in Russia and China, among other countries. While the sources are generally unknown, it is suspected that these applications are installed along the supply chain and are then shipped out to unsuspecting end users after quality control checks have been performed.

Best practices for mobile safety therefore include checking the device thoroughly and performing routine inspection once you receive it. Even if the device is bought brand new, removing applications and re-installing them could prevent the theft of your sensitive information or money. Be on the lookout for strange applications, and make sure to consult with company officials or user guides before engaging with any unfamiliar application.

Remember: Voice biometric identity verification is a very important step in the mobile security process, but there are a whole other host of factors at work too.  Always keep a watchful eye on your mobile device and make sure to report suspicious or malevolent looking applications.

For more information about how VoiceVault can help keep your device safe from intruders, click here.

 

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Best Practices for Safeguarding Digital Information on Your Mobile Device

Up until recently, IT managers have been advised that mobile devices are much more secure than desktops for a variety of factors such as secure containers and digital certificates. But now, things have changed as malware has gone mobile. Even elements that have traditionally made a mobile device more secure are being tested in the ongoing battle against viruses and worms.

Here are some best practices that your enterprise can promote to end users to ensure that mobile devices stay safe and sound when accessing sensitive company information:

Watch for important system updates: Just recently, Apple made headlines when it announced that its iOS versions 6.1.5 and 7.0.4 as well as its OS X 10.9.0 and 10.9.1 were flawed. As a result, user data was likely exposed to millions of people for up to several weeks or even months. Recently, however, the company released a patch designed to update the system. Make sure to alert your end users of important system updates as they arise so that they are well aware of important changes.

Don’t download questionable apps: Make sure that employees are aware that downloading suspicious or unknown apps could lead to viruses and malware. Just because an app is available for purchase in an official software app store doesn’t mean that it’s necessarily safe.

Protect your physical device: Always remember to install multifactor security elements to beef up protection as well as to prevent unauthorized users from hacking into the network. Mobile identity verification can come in the form of voice recognition software, fingerprint scanners, passwords and security questions.

Remember: your users’ end points are your company’s end points. Make sure to nip the problem in the bud to protect the mobile devices that connect to your enterprise.

 

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