When it comes time to implement a new voice biometric identity verification solution in your enterprise, you don’t want to rush the process by investing in the wrong solution. End-user authentication is a process that you want to take seriously, as your security solution will be responsible for safeguarding all of your organization’s sensitive mobile data.
Here are five voice biometrics deployment tips to guide you across the enterprise:
- Shop around: Not all voice biometrics solutions are created equal, as some are difficult to integrate into your system. Find a provider that you know will outfit your company with a reliable and flexible solution.
- Educate your end users: Once you find a voice biometrics provider that you would like to work with, spend some time educating your end users about the new authentication changes that will be taking place. Have a meeting about the issue with your staff, and let your end users know that it’s time to start taking mobile security seriously. Let them know how voice biometrics will help.
- Plan ahead: Assess your organization’s needs so that you have an idea of what investments to make and deploy across the enterprise. Come up with a firm number for how many end users the solution must support and how many devices each user brings into play. Once you know these figures, you will have a better idea of the type of solution that will be right for your business.
- Test your solution: The last thing you want to do is enter into a binding contract with a security vendor only to find out afterward that it’s not a great fit. Find a vendor that will allow you to thoroughly vet your solution, such as with a free trial.
- Encourage multifactor use: Let your employees know that voice biometrics can be used in conjunction with other multifactor security options like passwords and PINs. If you need to demonstrate the necessity of multifactor security, look no further than the recent data heist at the IRS for an example. Experts believe that if multifactor security had been deployed on IRS employee mobile devices, hackers would have been less able to break in and obtain access to hundreds of thousands of taxpayer accounts.