Encourage Digital Identity Cleanup Day in Your Enterprise

Keeping employees physically healthy is an important part of office life. But how healthy is the digital health of your employees? With much of our business—and lives—conducted online today, keeping employees and their digital identity safe and secure on the Internet is now turning into a big challenge for IT managers across the globe.

So, why not make it an HR issue, too? Here are a few ways that your HR team can get involved to promote safe Internet use both in the office and for remote workers:

Hold regular identity awareness meetings: With so much conflicting advice on the Internet, it’s important to have scheduled group get-togethers  to discuss issues such as the latest strands of malware and industry-wide security threats, as well as to offer ways of combating them. Encourage employees to discuss best practices to help make identity awareness a major part of routine maintenance in your company.

Encourage consolidation: Try offering an identity consolidation solution for your employees such as single sign on or a federated identity. This type of identity consolidation can allow employees to sign into different sites, or different departments of your enterprise, using a single identity. An example of this would be signing into your Gmail or Yahoo accounts—or many other sides—using a Facebook password. This helps prevent employees from losing track of accounts and identities as they spread their image across the Web.

Focus on end-points: Make sure employees are aware that if they are using a mobile device to connect to a company application or database, they are in fact accessing an end point and could pose a legitimate security risk. Recommend using voice biometric identity verification in conjunction with fingerprint scanners, passwords and security questions to prevent unauthorized parties from gaining access.

We want to know: What does your enterprise do to protect the digital identity of its employees? Tweet us your suggestions! #digitalidentity

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Is Your Mobile Security Strategy Behind the Times?

Cybersecurity awareness is gaining a lot of traction these days, as business leaders are becoming increasingly attuned to the digital risks they face. One recent study, for instance, shows that 82 percent of company boards are now concerned about cybersecurity.

Despite this growing awareness, however, many businesses are still failing to protect one critical area of the enterprise: their mobile devices. They’re relying on mobile devices more than ever, yet they’re employing outdated, or in some cases virtually nonexistent, mobile security strategies.

Does this reflect what’s occurring in your organization? The truth is that if you’re not actively researching, assessing and planning security strategies with the vulnerability of your mobile devices in mind, then your network is vulnerable to intruders.

Take a moment and consider whether any of the below are characteristic of your current situation:

  • IT lacks a strong mobile management policy: Mobile devices are currently proliferating in your organization, and the traditional model of securing the “perimeter” of the business has been blurred, posing a challenge to your IT department. Your tech workers are struggling to apply a stagnant set of security controls to various makes and models of mobile devices, and control over them all is slipping. It may also be that IT is trying too hard, leading employees to frustration and a search for workarounds.
  • There is no mobile visibility: Does your IT department even know how many mobile devices are accessing your network on a daily basis? Your employees may or may not use their various devices for work each day, and some might be used more than others. You know that endpoint security solutions are critical to maintaining a secure network, but keeping tabs on every relevant device is becoming next to impossible.
  • Your company is still relying on passwords: Passwords are fast becoming an outdated method of protection because they present an easy target for hackers. Most of your employees are likely using the same password for multiple accounts, or passwords that are easy to crack. Usernames, which often accompany passwords, are just as troublesome. Often it takes only one username/password combination to access multiple accounts shared on one computer.

If any of these situations apply to your business, it’s time for a mobile security update. Enter voice biometrics, a simple, convenient and secure choice for protecting sensitive data. By measuring the pitch, tone, and rhythm of a person’s speech, identity is verified, providing unparalleled—and effortless—protection against mobile cyber attacks. A digital voiceprint is unique to every person, and cannot easily be taken away, lost, counterfeited, or forgotten.

If mobile security is becoming an obstacle to productivity in your organization, VoiceVault can help. Be proactive and meet today’s challenges head-on. Find out if voice biometric identify verification software is right for you.

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Avoid This Critical Digital Security Mistake in Your Enterprise

Think back to your first day at your current job, when you were given a computer and/or mobile device. Did you have to sign a safe usage or digital security policy? Did your IT department even make clear what is allowed on company-owned equipment? The answer is most likely no. You simply logged on and got to work without any briefing from your IT manager, who trusted that, as a professional, you would know how to conduct yourself online.

This sort of oversight—and it is an oversight—represents a common paradox occurring in many enterprises today in regard to cybersecurity policies. That is, IT managers assume that employees are engaging in safe usage policies online, and workers think IT is working overtime to keep their devices protected. Research, for instance, shows that 87 percent of workers believe that it’s the IT department’s job to keep them protected.

As a result of this disconnect, many enterprises are much less safe than workers or IT managers may think.

It’s time, therefore, to take initiative and clamp down on security gaps in your enterprise. A great place to start is by making sure that your business has a robust mobile identity verification strategy in place. Establish a policy that employees must use strong authentication to protect their mobile devices by using the built-in security features like passwords and PINs or, if available, voice biometrics.

Then, go a step further and integrate a voice biometrics engine directly into the framework of your business’s mobile application. This way, all corporate assets stored or accessed on employee mobile devices will be protected by unique end-user voiceprints.

VoiceVault can work with your team of developers to help you build a secure voice biometrics solution. Click here for more information.

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Want to Put a Stop to Customer Spoofing?

Right now, cybersecurity is getting a lot of attention as a top business concern. But there’s one issue that’s equally deserving of attention, as it’s not going away any time soon: customer spoofing.

In 2015, for instance, there was a dramatic uptick in customer spoofing attempts to 13 percent, from 2 percent in 2014. Fraudsters are becoming increasingly cunning, and many businesses are struggling to prevent attacks.

A common form of fraud in use today is customer spoofing. When spoofing a legitimate customer, a fraudster will attempt to use the customer’s login credentials—such as a password, picture or voice recording—to gain access to a particular account.

As you can imagine, it’s very difficult to spot a customer spoofing attack when using standard security protocols like passwords and PINS. A password is just a password, in other words, meaning that if an interloper gains access to it, he could easily use it to gain entry into an account.

So, better protection is needed to prevent customer spoofing, such as is provided by voice biometric identity verification. While a fraudster may somehow gain access to a recording of a customer authenticating, VoiceVault’s solutions can easily detect replay attacks, as well as audio recorded audio that has been manipulated.

Make 2016 the year you think about your business’s current fraud protection technology and look for new ways of securing your enterprise. Click here to learn how voice biometrics can help!

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You’d Be Horrified If You Discovered Your Employees’ Passwords

Right now the cybersecurity industry is abuzz about a new report highlighting the worst  passwords of 2015. And rightfully so, as some on the list are downright terrible.

For example, “123456” topped the list. It was followed by “password,” “12345678” and “qwerty.” Other noteworthy passwords included “football” and “starwars.”

With these abysmal examples in mind, it’s no wonder that criminals are continuing to have a field day hacking into private corporate accounts. In order for passwords to be even marginally effective, for instance, they need to be long and must contain a mix of different characters. As these examples indicate, most people do not go to such lengths, thus making it easy for criminals to gain entry.

In 2015, it should be noted, over 169 million personal records were stolen and 781 public breaches were recorded. It’s a problem that is bad and getting worse for corporations.

The unfortunate reality is that employees in your company—yes, yours—are using passwords like this. Mainly employees are choosing easy passwords because, you guessed it, they’re easy to remember. Those that are long and complicated, are difficult to remember and even more difficult to enter. Plus, most employees think that a data breach will never happen to them.

It’s time, therefore, to take action to ensure that your organization’s sensitive data does not become exploited by hackers who are looking for easy passwords to exploit. Consider a solution like VoiceVault’s voice biometric identity verification technology, which can provide strong security measures while also satisfying your end users demands for a simple and efficient login process.

Using voice biometric identity verification technology, end users simply have to recite a phrase or series of digits into their microphones. It eliminates the need for passwords, since the voice biometric engine will authenticate them by the sound of their voice. So you can kiss passwords like “welcome,” “abc123” and “letmein” goodbye.

Click here to learn more about how VoiceVault can streamline account authentication for your company.

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Why You Should Focus On Mobile Security In 2016

Right now you’re looking ahead to the new year, and are trying to figure out how you want to allocate your IT budget. Should you invest in the Internet of Things? Power over Ethernet? More data storage?

All of these solutions are great things to consider. But if you’re overlooking mobile security, then it’s time to add this critical need to your list of action items.

Why focus on improving mobile security in your enterprise? According to CyberEdge, mobile is now one of security’s “weakest links” in the enterprise, on par with social media applications and laptops/notebooks as a major vulnerability. Last year, for instance, there was a 59 percent rise in mobile device threats. What’s more, 5.2 million smartphones were lost or stolen last year, which is dreadful when considering how many contained sensitive corproate information yet lacked appropriate security safeguards.

With these figures in mind, it’s time to get serious about cracking down on mobile security. And voice biometric identity verification is an affordable, convenient and effective solution that can help with this initiative.

By investing in a voice biometric identity verification solution, you can allow employees to safeguard their mobile devices by simply speaking a phrase into their microphone when logging in. The voice biometrics engine will scan an end user’s voiceprint for a variety of factors, and  grant access based on whether or not his or her unique voiceprint is an exact match. It can also be used in conjunction with additional security methods like passwords for additional protection.

Click here to learn more about how VoiceVault can work with your organization to bolster your mobile endpoints!

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Your Mobile Endpoints Are on the Move This Holiday Season. Are They Safe?

This holiday season, many of your employees will be boarding planes, trains and automobiles en route to their favorite winter getaways. And they’ll be taking your enterprise with them, too, on the mobile endpoints they own.

Unfortunately, not every mobile device will make the trip back home. Some will be lost, some stolen. Others may require repair at local stores, leaving unprotected accounts vulnerable to access by criminals.

In light of these risks, will your enterprise survive the holidays without a major data breach?

Of course, it’s too late to protect your enterprise now. But as soon as business resumes in your organization, make it a point to ensure that all of your mobile endpoints are safe from intruders.

First and foremost, make it a company policy that employees are required to use multifactor, device-level security measures. Inform all your workers that they are required to be vigilant about device theft and unauthorized account access to keep the corporation’s digital information safe and secure.

Then, consider going a step further by investing in a mobile anti-fraud solution such as voice biometric identity verification, which will identify an end user by his or her unique voiceprint. This solution is simple and easy to use and can ensure that all of your mobile applications are well-protected at all times.

Click here for more information about VoiceVault, a leading mobile identity verification provider that can expertly meet your voice biometrics needs.

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Renew Your Vow to Improve Mobile Security in Your Enterprise

It’s time we had a little talk about your business’s mobile security plan.

Earlier this year, after a series of high profile data breaches exposed troves of sensitive information from Anthem, CVS and the IRS, you panicked and vowed to take advanced measures to thwart a cyberattack in your own company. Your plan was to start by implementing a robust mobile authentication policy.

Now it’s December and nothing has changed in regard to your strategy. Your end users are still utilizing archaic password systems to protect their mobile accounts.

Why is this a problem? It’s because data is a hot commodity due to its tremendous value. Research shows that stolen individual health credentials go for about $10 each on the black market. A PayPal or eBay account will fetch $27. And a fresh credit card can sell for as much as $45.

What should be becoming clearer to you, then, is that hackers are after your private information. If you give them enough time—and fail to take the proper security precautions—your organization will eventually be breached.

So, how do you begin to protect your data?

One easy way you can overhaul mobile security in your enterprise is by implementing first-class voice biometric identity verification. By using an application like ViGo from VoiceVault, you can obtain secure and affordable voice-activated protection with little to no hassle. ViGo can be easily added onto your mobile application’s login screen so that end users must speak a phrase or series of digits into their microphone to gain entry into their accounts. ViGo can also be supplemented with multifactor security for advanced protection beyond voice biometrics.

Want to get a better sense of how ViGo works? Why not try it out for yourself?

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Voice e-Signatures: It’s Time to Abandon Ink-based Signatures in Your Enterprise

You’re 10 minutes into a phone call with a customer who is on the verge of signing up for your company’s services … when wham (pump the brakes!), the usual roadblock arises: the authentication process.

For many companies, this is where an easy 10-minute phone call turns into a prolonged waiting period of several weeks or more. First, consent forms must be mailed to (and received by) the customer. Then, the customer must actually sign the documents and send them back to the right office. Oftentimes, forms must be resent and additional phone calls must be made before the process can continue and services can begin.

Further, once the paper is returned, it must be filed and looked after, which drives up the cost of paper management considerably. In fact, according to Thomson Reuters, a firm with 500 clients can actually spend more than $28,000 per year managing paper. This also invites a significant amount of risk into the process as documents can be easily lost, stolen or compromised.

Here’s an easier, safer and more affordable way that you can collect customer or patient consent forms: Invest in a voice e-signature solution. As explained in the below video from VoiceVault, a leading provider of enterprise and mobile voice authentication solutions, and Enacomm, voice e-signatures are recognized as legally binding signatures by the American Bar Association, as well as per the parameters of the U.S. E-Signature Act, HIPAA/CMS and FDA 21 CFR 11 regulations for electronic records.

By using voice biometric identity verification to collect and store customer signatures, your agents will be able to finalize more customer transactions, as the waiting period will be eliminated. And customers will love the simple and secure process.

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Looking for More Than Just Mobile Identity Verification Software?

VoiceVault’s mobile voice biometric identity verification software is great for the following types of companies:

  • Those with less than 10,000 users.
  • Those looking for a plug-and-play, pre-configured, cloud-based security solution.

Your business, however, has more than 10,000 end users and more-comprehensive needs—way more. Further, it’s looking for identity protection in other areas of the enterprise beyond basic mobile. So, can you still benefit from a VoiceVault implementation?

You sure can. Here’s how:

The VoiceVault package that would benefit your organization most is called Fusion Enterprise. What is Fusion Enterprise? Essentially, it’s the same platform on which our ViGo mobile solution is built; it uses the same API and server-side architecture.

The main difference is that Fusion Enterprise is a more dynamic product as it comes with greater flexibility and a limitless number of end users. For instance, Fusion Enterprise can be used in customer-facing settings like contact centers and website access applications, in addition to mobile applications. You can, therefore, use Fusion Enterprise to combat consumer fraud when callers dial in and request information from your agents.

Further, using Fusion Enterprise, you can choose how—and where—you want to deploy your software. If you want to use your existing legacy network, you can. You can also choose to utilize the cloud (and gain access to VoiceVault’s free accompanying cloud-based developer environment), or outsource to a managed services provider for a more hands-off approach.

The best part about Fusion Enterprise? VoiceVault allows your developers to configure the software as they please, free from usage restrictions.

Click here for more information.

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