Scientists-Unveil-New-‘Lip-Password’-Technology

Scientists Recently Unveil New ‘Lip Password’ Technology

A group of researchers at Hong Kong Baptist University have recently created a new biometric identity verification solution that is capable of identifying a user by the motion of his or her lips.

The solution, which is currently being referred to as a “lip motion password,” requires an end user to speak a unique phrase into the microphone of a device. The biometric engine then scans the shape, movement and even texture of the user’s lips to determine their authenticity.

As of right now, the researchers have a patent for the solution and expect to deploy it soon for verifying financial transactions. It could also be used to verify ATM transactions and to grant access to private premises.

This development is fantastic news for the biometric identity verification industry, and one that we are excited about here at VoiceVault. Once the technology is cleared for commercial use, it will offer businesses yet another option for secure and convenient mobile authentication.

Security-minded administrators should feel good about using this type of facial recognition software, too. As Forrester pointed out in its Biometric Authentication Q1 2017 report, facial recognition software has significantly improved thanks to recent advancements in standards and algorithm development. The technology is becoming more secure, and more reliable than it was in the past.

It’s important to realize, though, that lip motion passwords will not be any better or worse than other leading biometric technologies like iris and fingerprint scanners, or voice biometrics. Rather, it will be just another option to consider. Administrators should think about the positives and drawbacks for each technology. And best practices call for deploying multiple biometric solutions for greater convenience and increased security.

At the end of the day, though, your business needs to be using at least one of these technologies to protect its mobile accounts. Many companies are still way behind in their information security efforts, despite the fact that powerful security solutions are readily available in plug-and-play format. In fact, according to a recent study only one in five companies now fully consider information security in their strategy and planning.

VoiceVault’s voice biometric authentication solution, ViGo, is cloud-based and can be easily embedded into any application or contact center service.

Free demos are also available if you are new to the technology. You can find out more information by clicking here.

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Major Australian Bank Adopts Voice Biometric Identity Verification

Major Australian Bank Adopts Voice Biometric Identity Verification

Interest in mobile banking may be strong among consumers today, but user adoption continues to lag behind. According to one study, a third of consumers in the U.S. and U.K. claim they avoid mobile banking applications. About one third say will never use them. And almost three quarters of people in who agree blame security.

In light of this, many banks are reassessing their mobile security strategies as they attempt to make them more attractive for customers. We are seeing an increasing number of banks offering multifactor security options that integrate traditional password and answer-based authentication technologies with cutting-edge biometrics like voice, fingerprint and iris scanners.

Just recently, for instance, Australia’s ANZ bank announced it will begin offering customers voice biometric security to protect high-value mobile transactions of $1,000 or more. Previously, customers had to make these transactions in person.

“A person’s voice has five to ten times as many security points than other methods such as fingerprints so we know this will improve security and be welcomed by our customers,” stated ANZ Managing Director Customer Experience and Digital Channels Peter Dalton.

Dalton is referring to the fact that voice biometric engines can register points like the average pitch, speed and tone of a user’s voice. All of them must match in order to approve authentication, which makes it one of the most complex secure options out of all the biometric solutions on the market.

For years, VoiceVault’s mobile voice biometrics solution, ViGo, has been protecting high value mobile transfers for a major global bank as well as in many other financial institutions. VoiceVault has protected billions of dollars in transfers.

To learn more about how VoiceVault can protect your organization, click here.

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Use Voice Biometrics To Enhance Smart Home Devices

Use Voice Biometrics To Enhance Smart Home Devices

What does it take to stand out in the saturated consumer IoT market?  It’s no longer good enough to just offer connected smart home devices. You need to go above and beyond in order to differentiate your solutions and win over customers. Otherwise, you’ll risk falling behind the competition – especially as the market continues to grow!

So, where should you focus your attention? There are two areas you should consider improving:

Ease of use: How do consumers interact with your products? Do they have to manually toggle through a built-in interface on a device? Or do they have to use a mobile interface? Both could prove to be burdensome. Think of a customer resting in his or her chair, and wanting to adjust the heat or lighting. The customer should be able to do so without getting up or picking up a phone.

Accessibility: Should everyone have unrestricted access to your products? Customers may not want children or elderly relatives using connected appliances or accessing certain areas of the house. And they should have the ability to protect them.

You can improve ease of use and accessibility by embedding voice biometric identity verification directly into the framework of your connected products. And VoiceVault can help.

VoiceVault offers embedded voice biometric authentication for smart home devices. You can use VoiceVault’s API for the following types of IoT systems:

  • Home entertainment
  • Utility management
  • Kitchen appliances
  • Security systems

To learn more information about how VoiceVault can enhance your products, click here.

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No Need to Be Exclusive About Mobile Identity Verification

No Need to Be Exclusive About Mobile Identity Verification

Imagine a large house, with multiple entrances. A well-balanced structure will have a combination of storm doors, sliding glass doors and wood fixtures all offering strong security as well as convenient access into the home. It’s rare to find a house with just one type of door.

In a mobile application, security checkpoints act like doorways into the software for customers. And just like architects have many different types of doors to choose from, developers have multiple biometric—or biological—options to layer on top of an application for mobile identity verification.

These can include:

Of course, these solutions all offer varying levels of convenience and security. Generally speaking, it’s difficult to say that any one is better or worse than another. For example, voice biometric identity verification is widely regarded as the most secure option of all of these; however, there are some environments where voice biometric authentication can actually be inconvenient for users — like in a noisy environment where it can be difficult for a microphone to pick up a clear voiceprint. In this case, a customer would be more apt to use a fingerprint or iris scanner to log into an account.

So as a developer, it’s best to take a multimodal approach to mobile identity verification. Offer your customers or coworkers a variety of options for logging in securely, and they will be more apt to actually turn them on and use them instead of bypassing them out of convenience. There is no need to be exclusive when it comes to biometric authentication.

To learn more about how voice biometric identity verification can fit into your multimodal authentication strategy, click here.

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this factor can make or break your wearable technology

This Factor Can Make or Break Your Wearable Technology Solution

Why do consumers love wearable technology?

The answer is simple: Wearables provide easy access to important communications, health and entertainment applications. They empower users to leave their cumbersome mobile devices at home, and engage freely in physical or work-related activities without losing connectivity.

So when you’re developing wearable products or applications, it’s important not to lose sight of the convenience factor. Any component you add to a device should work to make it easier and more convenient to operate. Consumers have little patience for wearable technology that is difficult to access.

This is especially true when it comes to the login process. Login should take a user just a few seconds, and shouldn’t force the user to stop what they are doing.

Imagine, for instance, someone jogging on a treadmill who wants to check email on a smart watch. A password, fingerprint sensor or iris scan would require the user to stop running and devote their full attention to logging in. This defeats the purpose of using a smart watch in the first place!

With voice biometric identity verification, however, the process is quite easy. A user simply has to speak into the microphone, and the voice biometric engine will grant access. No usernames or passwords are required — making voice authentication one of the most convenient and secure authentication solutions on the market.

VoiceVault’s ViGo Wear is a product that is specifically designed for use in wearable devices and applications. Developers can easily embed ViGo Wear into just about any device, including Google Glass.

To learn more about ViGo Wear, click here.

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Voice Biometrics Help Boost LATAM Economy

Voice Biometrics Could Help Boost the LATAM Economy

Latin America is one of the fastest-growing e-commerce markets in the world. By 2018, 139.3 million people in the region are expected to buy goods online, which is an increase from the 84.7 million people who did so in 2013.

As such, regional mobile network operators are looking to ride this momentum, and accelerate the digitalization of the region’s economy. And for help, they are turning to companies like mobile authentication solutions provider Safran Identity & Security, a company offering the GSMA Mobile Connect platform for convenient and secure SIM-based mobile authentication.

“Digital life calls for digital identities,” stated Rafael Canon, a telecom marketing manager for LATAM at Safran Identity & Security. “Security and convenience in handling these is the basis for digital growth – here mobile network operators have the opportunity to build acceptance and growth of digital transactions by offering new ways for secure and convenient authentication.”

Now, here’s what we are most excited about:

Soon, Safran Identity & Security will enhance GSMA Mobile Connect with a biometric solution which should make authentication even more secure and convenient.

This is fantastic news, as it means that biometric authentication is going to start spreading rapidly through LATAM.

It’s our belief that voice biometric identity verification can play a big part in growing LATAM’s digital economy, and so we hope to see a voice biometric component added to GSMA Mobile Connect in the future.

Voice, when offered in multimodal fashion next to fingerprint, iris and facial scanning technologies, offers customers an easy way to authenticate themselves using just a voiceprint. Of all the leading biometric technologies on the market, voice biometrics is one of the most preferred among consumers.

Are you new to voice biometrics? Try the technology for yourself! To try our free demo, click here.

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Fact or Fiction Voice Biometrics are Error Prone

Fact or Fiction: Voice Biometrics Are Error Prone

Voice biometric identity verification is relatively new on the mainstream stage. So, we still have quite a bit of work to do in correcting misconceptions that are floating around about the technology.

Just recently, for instance, we were notified about a report from an anti-fraud firm claiming that error rates on voice biometrics could double over the next two years. According to the report, this is because human voiceprints change subtly in pitch and speed over the course of several months or years.

“Too many companies will just deploy voice biometrics, and that’s a mistake,” the report stated. “There’s a real need for multifactor authentication, with voice biometrics just being a piece of the puzzle.”

For this reason, the report explains, companies should use multifactor authentication in conjunction with voice biometric identity verification.

So, is there any truth to this? Here’s our take on the matter:

VoiceVault strongly supports multifactor authentication, but not for the reason mentioned in the report.

It’s true, voiceprints do change subtly over time. However, VoiceVault’s voice biometric platform was designed to constantly adjust to an end user’s voiceprint. Our voice biometric engine is always learning, and is therefore less susceptible to errors.

What’s more, voice readings are easily replaceable. If some sort of major incident happens that impacts an end user’s voice, like accident or injury, that person could simply re-enroll without a hassle.

As for multifactor authentication, we recommend it more for reasons related to security and convenience. Voice biometric authentication, for instance, is not optimal for every type of environment — like a crowded or noisy room. In this type of environment, users may have an easier time using a fingerprint scanner or even a traditional password. So it’s nice to offer end users a variety of login options.

What’s more, multifactor is a great way to enhance security. It’s possible to set up an account so that an end user has to use two or more authentication solutions before being granted access into a private account.

To learn more about the VoiceVault approach to biometrics, click here.

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struggling to fight home healthcare fraud

Struggling to Fight Home Healthcare Fraud? This Will Put a Stop To It

Every week, your healthcare agency deploys hundreds of workers to visit patients in their homes. But how do you know if your employees are actually providing the services they claim to? Unfortunately, if you’re still traditional pen and ink or PIN-based reporting systems, there is no way to tell if people are being honest — meaning your organization could be enabling home healthcare fraud.

It’s a problem that extends throughout the entire home healthcare agency. According to a report from the U.S. Department of Health & Human Services, more than 500 home healthcare agencies and 4,500 physicians were found to be outliers on multiple factors commonly found in OIG-investigated cases of home healthcare fraud.

Further, the report shows that 27 geographic areas in 12 states were found to be hotspots for characteristics commonly found in OIG-investigated cases of home health fraud. And billions of dollars are being wasted on improper payments.

VoiceVault’s cutting edge voice biometric identity verification technology can make this problem go away for your organization. Using VoiceVault’s technology, it’s possible to verify the identity of an employee and even a patient at the start of a visit, and at the end — meaning the patient can “sign off” and confirm that a visit did in fact take place.

One company that was able to benefit from VoiceVault’s technology is Wellington, Florida’s Dial-N-Document, a clinical documentation provider. VoiceVault successfully helped Dial-N-Document upgrade its technology to prevent workers from committing phone-based fraud during visits.

Check out the case study for yourself, and see how Dial-N-Document was able to benefit from VoiceVault!  To access this document, click here.

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bolster your cyberdefenses

Want To Bolster Your Cyberdefenses? Eliminate Complexities

If you have kids, then you know how tough it can be trying to keep your home free of safety hazards. It’s a constant battle making sure doors get locked, appliances get turned off and toys stay off the staircase. The bigger your house is, and the more kids you have, the harder the job can be.

It’s not much different trying to maintain cybersecurity in an enterprise when you have hundreds or thousands of employees to look after — each with private accounts and mobile devices containing sensitive company information.

It takes a great deal of oversight from IT to keep cybercriminals out of the network. Many organizations, however, are struggling to keep up.

In a recent study, for instance, 83 percent of businesses claimed they are at risk due to organizational and IT complexities. Employees, in other words, are choosing to circumvent cyberdefenses like passwords because they hinder productivity. And shadow IT is increasing as employees are choosing to use their own tools in the workplace without receiving consent from IT. In doing so, corporations are losing control over their digital assets.

Has your organization become too technologically complex? If so, it’s time to channel your inner parent and take action before it leads to a data breach.

Voice biometric identity verification can make the login process easier and more secure, as it will allow employees to access their accounts using their own voiceprints.

This will result in:

  • Fewer account lock-outs
  • No more passwords to remember (or to lose!)
  • A less disruptive login process
  • More protection when devices are lost or stolen

Want to see voice biometric identity verification in action? Check out VoiceVault’s free 45-day trial to see if it’s a good fit for your organization!

 

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Wells-Fargo-CEO-Endorses-Voice-Biometric-Identity-Verification

Wells Fargo CEO Endorses Voice Biometric Identity Verification

Migrating to a voice biometric identity verification platform may seem like an intimidating process to businesses in the financial services industry. Questions abound: Will customers like it? Are other banks doing it? How do other executives feel about this type of authentication technology?

Here’s something that may sway your opinion: At the recent FinTech Ideas Festival, Wells Fargo CEO Tim Sloan endorsed voice biometrics during a presentation on five ways technology will change banking. Voice biometric identity verification was listed as point no. 3 on his list (which also included APIs, artificial intelligence, digital wallets and the cloud).

Sloan stated that it’s time to “move away from passwords so that the body becomes your password.” He also explained how a voiceprint is more secure than plain text authentication because it cannot be stolen like a password can and praised how the technology enables remote banking.

Such an endorsement is fantastic news for the voice biometrics industry, as it proves that financial executives are feeling good about the technology. We expect 2017 to be a massive year for voice biometrics, as more and more financial institutions adopt it for use in mobile applications, online banking portals and contact centers. We can’t wait to see how much the technology grows by the time Money 20/20 2017 rolls around in October!

So why not heed Sloan’s advice? Try voice biometrics for yourself and see what all the fuss is about. VoiceVault offers free 45-day trials, so you can see if the technology is a solid fit for your organization before you make a purchase.

To get started, click here.

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